Refund policy

JaFlor Designs Refund & Return Policy

At JaFlor Designs, we strive for your complete satisfaction and are committed to excellent customer service and quality merchandise with our Curvy Apparel and Statement Jewelry. Please review our policy carefully before making a purchase.

1. Returns and Exchanges Eligibility

We accept returns on eligible items within 14 days of the date you received your purchase.

Return Eligibility

To be eligible for a return, all garments and jewelry must meet the following criteria:

·        Timeline: The return package must be postmarked or shipped back to JaFlor Designs within 14 calendar days from the date the customer receives their order (as per shipping tracking information.

·        Condition: The garment must be in its original condition, which means it must be:

·        Unworn

·        Unwashed

·        Free of any stains, including but not limited to, deodorant, make-up, perfume, or pet hair.

·        With the original tags attached and intact.

Any garment that does not meet these criteria will be rejected and returned to the customer at the customer's expense.

JaFlor Designs does not provide any return shipping labels and the Return Shipping Fees are solely the customer’s responsibility. JaFlor Designs is not responsible for lost or stolen packages. If your return package is not received by JaFlor Designs, then please contact your carrier.

Once your return has been approved, your refund will be credited back to the original form of payment and please allow 5-7 business days for processing. You will receive an email notifying you that your refund has been processed. You may contact us at:

customerservice@jaflor.com.

 

All Returns Should Be Mailed to:

JaFlor Designs Inc.

P. O. Box #7213

Moreno Valley, CA 92552

Refund Policy

It is our hope that you are pleased with your purchase from JaFlor Designs. However, if for some reason you need to make an exchange want a refund,  we gladly accept returns within 14 days from receiving your purchase.

 

All returns must be in their original condition as stated in the Returns Policy.

To be eligible for a return, all garments must meet the following criteria:

·        Timeline: The return package must be postmarked or shipped back to JaFlor Designs within 14 calendar days from the date the customer receives their order (as per shipping tracking information.

·        Condition: The garment must be in its original condition, which means it must be:

·        Unworn

·        Unwashed

·        Free of any stains, including but not limited to, deodorant, make-up, perfume, or pet hair.

·        With the original tags attached and intact.

 

All items undergo quality control inspections before shipping. If you believe you’ve received defective, damaged, or incorrect merchandise, please report it within 5 days from delivery date. Please contact us at: customerservice@jaflor.com.

All Returns Should Be Mailed to:

JaFlor Designs Inc.

P. O. Box #7213

Moreno Valley, CA 92552